Sales Support Associate

Nevco

Greenville, IL, USA

Full time

Oct 22

Nevco Sports, LLC, the world's leading manufacturer of integrated display and scoring systems, is seeking a talented Marketing professional to fill an immediate need in Edwardsville, IL. Nevco is the largest privately held manufacturer of LED scoreboards, video displays, stadium audio, and scoring accessories in the world. Nevco has held a tradition of quality and innovation for over 85 years. When you join Nevco, you join a team. It is what we do together that sets us apart.

Summary:

The Sales Support Associate is responsible for the overall support of Nevco’s Sales Team. This includes order entry, project proof review, and answering pricing questions. This position reports directly to the Manager of Sales Support.

Responsibilities:

  • Manage customer orders through multiple channels
  • Work directly with sales consultants to ensure customer orders are 100% accurate to guarantee customer satisfaction
  • Manage consultant day to day questions, provide equipment and freight quotes
  • Gain product knowledge and keep up with any changes in order to assist sales consultants
  • Provide back-up throughout the department as needed
  • Special projects as assigned pertaining to sales support and manufacturing support
  • Maintain Digital Filing
  • Day to day operations assistance with Sales Orders, Job Orders, ECOs, MRP, print management

Requirements:

  • High school diploma required; Bachelor’s degree preferred
  • 1-2 years of customer service experience; preferably in a sales support role
  • Proficiency in Microsoft and computers
  • Excellent communication skills
  • Must be self-motivated and detail oriented
  • Ability to maintain customer focus while managing multiple priorities in a fast-paced environment
  • Sports industry knowledge/experience preferred
  • Salesforce experience preferred

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