Universal Banker

The FNB Community Bank

Greenville, IL, USA

Full time

Jan 10

The FNB Community Bank

Job Description

POSITION: UNIVERSAL BANKER

REPORTS TO: Branch Manager

POSITION TYPE: Non-Exempt

The FNB Community Bank, Vandalia, IL

The FNB Community Bank is the only locally owned community bank in Bond, Fayette and Marion Counties. Established in 1865, we currently have 7 locations in the following communities: Vandalia, Patoka, Ramsey, Greenville, & Mulberry Grove. We have a Universal Banker position available for Greenville Location.

Vision:

The FNB Community Bank’s Vision consists of our Commitment, Passion and Niche as follows:

Commitment: To provide friendly, knowledgeable service you can trust.

Passion: To earn our customers’ trust every day.

Niche: Providing leadership and financial services for our communities.

SUMMARY/OBJECTIVE

The UNIVERSAL BANKER is a position that effectively provides excellent customer service by performing multiple tasks including, but not limited to, teller transactions, opening new accounts and clerical support for various departments.


ESSENTIAL FUNCTIONS

● Exhibit the core values of the FNB—Trust, Commitment, Excellent Customer Service and

Professionalism

● Be customer-service driven and respond to all customer requests with tact, diplomacy, and a sense of urgency

● Provide customer assistance over the telephone and in-person as necessary

● Function as a teller and/or new accounts representative according to scheduling needs

● Produce, review, and reconcile daily and periodic reports

● Provide clerical assistance to other departments, as needed

● Represent the bank in a manner that maintains and expands positive relations with customers, potential customers and coworkers

● Display a professional image through appearance and behavior

● Review and comply with all state and federal regulations and FNB policies and procedures

● Maintain the highest level of confidentiality

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Work will occasionally be done outside in all weather conditions.

WORK REQUIREMENTS

● High-quality customer service skills

● Excellent interpersonal skills

● Detail-oriented

● Solid communication skills which include verbal, written and listening skills

● Desire to expand product knowledge and procedural skills

● Ability to read and comprehend legal and regulatory material related to the job area

● Availability on Saturday mornings

PHYSICAL DEMANDS

● Must be able to sit and/or stand for 40 hours per week or more

● Must be able to repeatedly bend, twist, kneel/squat and reach overhead

● Must be able to lift and carry up to 30 lbs. regularly and up to 50 lbs. occasionally

● Must be able to push/pull up to 20 lbs. regularly and up to 50 lbs. occasionally

● Must be able to work indoors and outdoors in all weather conditions

REQUIRED EDUCATION AND EXPERIENCE

● High school education with additional training preferred

Apply for this position Back to job

You must be logged in to to apply to this job.

Apply

Your application has been successfully submitted.

Please fix the errors below and resubmit.

Something went wrong. Please try again later or contact us.

Personal Information

Profile

View resume

Details

{{notification.msg}}